BLYXTalk to Us

Less time on calls.
More time for patients.

HIPAA safeguards
& BAA requirements

BLYX · Built for your clinic

Your clinic’s calls.
Handled your way.

A custom AI receptionist that answers routine questions, handles appointment requests, and takes messages—so your front desk has less to do. We build and maintain it for you.

One-time build feeOngoing maintenancePhone & AI usage at cost

After hours. While you’re busy.
When you can’t pick up.

Your voice. Your tools. Your rules.

Integration options for your existing system.

Compatibility depends on your software, access and approvals.
Product names identify systems we can assess. No affiliation or endorsement implied.

Try It Out

Meet Mara, the receptionist at our fictional Cedar Grove Clinic. Try three voices from the same demo.

01 Choose a voice. Hear a sample.

02 Talk to the receptionist.

Phone demos are being connected. Listen above, or book a guided demo with us.

Book a guided demo
Cedar Grove ClinicFictional demo
Listen to the receptionist

Mara · Gleam

Office questions. Appointment requests.
A message for the team.

AI-generated voice samples. This demo does not book real appointments or provide medical advice. Please don’t share patient information.

See It In Action

Talk to Mara. Book a visit. Watch the clinic schedule update.

Demonstration scheduling software. We build your voice agent around your clinic and integrate it with your existing software, where supported.

INTERACTIVE DEMO
DEMONSTRATION CLINIC

Cedar Grove Clinic

Connecting…
Opening your clinic…
RECENT ACTIVITYConfirmed changes

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Built for your front desk

Fewer interruptions.
Less work after each call.

Small clinics need more than a generic answering service. We learn your appointment types, office policies and staff routines, then build an assistant around them.

Your team approves how calls are handled.
We handle the setup, testing and maintenance.

Your clinic. Your call flow.Example
  1. A patient calls

    “I need a follow-up visit.”

  2. The request is organized

    Visit type · preferred day · callback

  3. Your team gets the next step

    A clear request, ready to review.

01 / Your voice

Choose how it sounds.

You choose the voice and tone. The agent introduces itself to callers as your automated assistant.

02 / Your information

Fewer repeat questions.

Hours, directions, services and visit preparation. It uses the answers your clinic approves and passes clinical questions to your staff.

03 / Your tools

Less copying between systems.

We check your scheduling and practice software before building. Where supported, your agent can book approved times and send staff the details they need.

From first ring to next step

A call comes in.
Your front desk keeps moving.

  1. 01

    A call comes in.

    Your receptionist answers while staff are helping patients, after hours, or whenever you choose. We connect it to your phone setup.

  2. 02

    Your agent helps the caller.

    It answers office questions and follows your rules for new visits, follow-ups and staff messages. Medical questions go to your team.

  3. 03

    The caller gets a next step.

    It books an approved appointment where your software supports it, or sends a clear request to staff. Your team spends less time piecing together voicemails.

Your team stays in control.

You approve appointment rules, staff handoffs and what the assistant can access.

Three levels of customization

Choose your
voice agent setup.

Start with the calls taking up your staff’s time. Add connections only where they save work. Each setup includes agreed ongoing maintenance.

  1. 01Simple setup

    Essentials

    Handle everyday calls.

    Answers office questions, takes messages and handles appointment requests. Books approved times where your calendar supports it.

    • Answer routine office questions
    • Take clear messages for staff
    • Handle appointment requests
  2. 02Custom automations

    Connected

    Cut the work after each call.

    Everything in Essentials, plus connections that send call details to your clinic’s tools and create tasks for the right staff member.

    • Send details to supported tools
    • Create staff follow-up tasks
    • Send requests to the right person
  3. 03Multiple connected systems

    Operations

    Connect more clinic routines.

    Everything in Connected, plus custom workflows for more appointment types, providers or locations—built around how your clinic runs.

    • Coordinate provider schedules
    • Route requests across locations
    • Build custom staff workflows

The fee depends on the time and custom work needed to build your setup.
We confirm which tools we can connect and agree on the features and price before work starts.

How payment works

Pay for the setup.
Keep running costs clear.

BLYX setupOne-time fee
BLYX maintenanceRecurring fee
Phone & AI usageProvider rates

A one-time setup fee covers learning your clinic’s routines, building your receptionist, connecting supported tools and testing with your team.

A recurring maintenance fee covers the monitoring, fixes and updates agreed for your setup. We spell out the fee and what’s included before you start.

Phone and AI providers also charge for usage. You may hear these called “API costs”—they are the charges for the technology that carries the call, listens and speaks. You pay provider rates without a BLYX markup. We choose a cost-efficient setup and explain expected costs before you commit.

Talk to Us

Our setup promise

If it doesn’t work as agreed,
we put it right.

Before we build, we agree on what your assistant should do and which tools it needs to connect to. We test those features with you before launch.

If a feature doesn’t work as agreed, we fix it. For 30 days after launch, we also make adjustments within the agreed build.

Setup checklist

  • Answers approved
  • Call routing checked
  • Booking tested
  • Access provided

This covers the features included in your build. It does not guarantee savings, appointment volume, or uninterrupted availability of outside services. We confirm the full terms before work begins.

Good questions

Let’s make
it clear.

Do I need to set it up myself?

We handle the build, connections, and testing. You share your clinic’s office information and approve how the assistant handles calls. We guide you through any accounts or access we need.

What determines the build fee?

The time and custom work needed for your tasks, software connections, and features. We agree on what’s included and the one-time fee before work begins.

What will I pay after launch?

You pay a recurring BLYX maintenance fee plus provider charges for phone calls, AI and any required software or hosting. Usage charges vary with call volume and your setup. We show you the expected costs and maintenance scope before you commit.

Will callers know they’re speaking to AI?

Yes. The assistant introduces itself as automated.

Can we keep our phone number?

Often, yes. We check whether your phone provider supports forwarding or call routing. Your assistant can answer after hours or when your team doesn’t pick up.

How much can we customize?

The voice, tone, office answers, appointment types, booking rules and when calls go to your staff. We confirm what’s possible and what’s included before building.

Will it work with our calendar or software?

We check your tools before you commit. We confirm which connections we can build and discuss alternatives where needed. The assistant only books times you make available.

What happens with medical questions or urgent calls?

The assistant does not diagnose or give medical advice. We agree on staff handoffs and emergency wording with your clinic. It can take a message or transfer where supported; it is not an emergency service.

Can we expand later?

Yes. We can add tasks, features, or software connections. We quote additional work separately.

What about patient privacy?

Before handling patient information, we review the providers, access controls, data handling and any required agreements for your setup. A website demo is not a production clinical system or proof of HIPAA compliance.

Give your front desk
some time back.

Tell us which calls take up your staff’s time. We’ll explain what we can automate, what should stay with your team and what it will cost.

Start with a conversation. No commitment required.